Payment Policy

This Payment Policy outlines the accepted payment methods that apply when you visit or make a purchase from us.

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Last updated: September 2025

1. payment methods

At L'Or Éternel, we highly value your safety and convenience. We offer a variety of payment methods that are easy to use and comply with all regulations.

2. credit card/ d

We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. This payment method is safe, convenient, and widely used in Australia. Here's how to complete your transaction using a credit or debit card:

Choose "Credit/Debit Card" as your payment method at checkout.
Enter your card details, including the card number, expiration date, and CVV.
Complete the billing information as requested.
Confirm your payment, and you will be redirected to a confirmation page on our site.
A confirmation email of your purchase will be sent to you.

3. apple pay & google pay

For customers using Apple or Google devices, we offer Apple Pay and Google Pay for seamless, contactless payments. Both options are secure and allow for a quick checkout experience:

Choose "Apple Pay" or "Google Pay" at checkout.
Authenticate the payment using Face ID, Touch ID, or your device password.
Confirm your shipping and billing information.
Once the payment is successful, you'll be redirected back to our site with an order confirmation.

4. security and protection

Your security is our highest priority. All transactions on our website are encrypted using advanced SSL technology to ensure your privacy and security. We continuously monitor and update our website to meet the latest security standards and comply with regulatory requirements.

5. customer service

If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service. We are here to assist you every step of the way. You can reach out to us at contact@loreternel.com for support.

6. questions or support?

If you have inquiries about delivery or require help with your order, please check our FAQ section or contact our customer support team.

7. contact details

L'Or Éternel
6 Temple Avenue, Temple, London EC4Y 0DF, UK

Email: contact@loreternel.com
Phone: +44 7366 243437
Contact Form: Click here
Support Hours: Monday to Friday, 9:00 AM - 5:00 PM (UK Local Time)
Weekend: Closed
We typically respond to inquiries within 1-2 business days.